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1/13/21

Easily the worst of the chinese clothing websites Ive used. I ordered something for my niece for Christmas. Went to a confirmation page. I check on the order after a couple weeks right before Christmas and they cancelled payment and the order without notifying me. Super.

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CustomerService R. – DressLily Rep Over a year old

"Dear Customer,

We are sorry to hear that.
We will send the order to you if you paid for your order.
We at dresslily offer standard or express shipping, which vary in shipping times. We will always do our best to meet the customers shipping needs.
For more details on shipping methods, please click here: https://www.dresslily.com/m-article-id-39.htm.
If it has not been paid with the time frame, the order will be cancelled automatically.
Please offer us your order number or you can submit a ticket here https://support.dresslily.com/ticket/ticket/index and write the subject as ""complaint from sitejabber.com"".

Best Regards
Dresslily Customer Service "