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Bryo K.

Contributor Level

Total Points
81

1 Review by Bryo

  • GetPapers UK

12/10/15

Deadline is not kept... received my paper 2hours after my submission deadline.
Communication is dead, if you try to reach them the number provided is always off!
Customer service Chat... them people dunno what they on about everyone tells you something different. If they don't have answer to it they'll just go offline. I've been emailing with the sales and support department Neal Caffrey all you get is the policy emailed like wtf, can't they hold a conversation?
I opened a dispute with PayPal to get my money back!
If you wanna $#*! up your grade go on! Otherwise not to recommend even in the near future! Piss take! Scam!

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Mary J. – GetPapers UK Rep

Dear Bryo,

With regards to your concerns, we’d like to clarify that it is quite unlikely for our representatives to go offline during the chats, as we have a strict quality assurance. Our customer care system is devised to facilitate our valued customers’ 24/7.We assume that you must have encountered a technical problem regarding the live chat.

We have tracked your order and addressed your concerns. A compensatory email has been sent to you, after inquiring the concerned department. We will cater to all your concerns until you are completely satisfied.

Thanks
GetPapers Team

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