I ordered birthday flowers, chocolates, and Teddy Bear for my sister in the early am hours. When flowers and items had not been ordered my wife called to check on status. We were told they were not delivered because of bad weather. I sister was on the other line on facetime with me and there was no bad weather. They made me an offer to delivery on Monday ( two days after birthday) for 50% off. This service will never be used again because of the dishonesty.