Rip off artist! They owe me money. They have terrible accounting. They will most definitely keep your funds if you get an offshore merchant account. I have all the email records to prove it. A very unprofessional and down-right dirty processor. If you need any proof to back up what Im saying, just reach out to me on FB. I will provide you enough emails to make your head swim.
I will give you one of their best quotes. " If you don't continue to process payment, we can not pay you" I closed my account because their janky plugin went down. In addition, I had duplicate charges on most sales, which caused a chargeback nightmare. Most sales dont go through on the first attempt, but then later the transactions show as a duplicate, plus there is an international fee for each transaction.
They went offline for Chinese New Year and did not correspond at all during this time. Didn't matter if I needed support or not. If you value your business, then take it elsewhere. We sell kratom and entheogens, so we were very desperate at the time to accept credit cards. Every since we left DusPay, our sales have triple to quadrupled.
If you need a merchant account and are in the same industry, reach out to me. There are several other solutions out there, that will not steal your money and hold it hostage.
YOU HAVE BEEN WARNED!