Bryan S.

Horrible service and they have stolen my money
From my experience, I can say that this company is conducting fraudulent activity. Their website is no longer accessible and it appears they may have set up a new website.

I began investing with FXT in January 2021. I was dealing with Daniel Alford. Daniel seemed polite and professional. I continued to invest my money as I could see that my account was growing and I was receiving good returns on my investment.

Then, at the end of April when I needed to make a withdrawal, Daniel locked up all of my investment into a trade that went into a huge negative position. Daniel reassured me that we just needed to wait for the trade to go positive. However, it continued to go into a larger negative position. At one point, it was over - EUR 1,000,000. I made multiple attempts to contact Daniel and the Support email address with no answers.

Then, in late June, another broker calling himself Marcus Byrne contacted me by email saying that my account was inactive. I spoke with him personally and he told me that Daniel Alford was no longer with the company. He assured me that I could make a withdrawal from my account but there would be a 10% commission fee that I would have to pay. I told him that this was unacceptable given what they've put me through. He reduced the fee to 5% which I paid. But then, my money never came through. He even sent me a confirmation email of the funds being sent.

I would really like an explanation from this company as to why they are taking advantage of people like this. I can only assume based on my experience that all the positive reviews written on this company are fake.

I am also in contact with another person who has been taken advantage of by this company.

I really hope that FXT steps up so we can resolve this situation, otherwise I may have to take more drastic action.