Bryan R.

It seems as if they indirectly cater to six figure plus transactions/clientele. Because, I deposited $100 just to test the waters with plans of being a long term investor once that had gained my trust. However, I had to jump through innumerable hoops in an attempt to verify that I sent the funds, even though my bank showed that they had received them several days prior to me contacting customer service. Then, when I had finally reached the final verification stage, my funds were "magically" rejected with no reason as to why.

I reached out to customer service and was told that they would contact the transfer department to see what happened. But they promptly ghosted me.

I did a quick search for the top/best precious metals brokers, and they didn't make any of the lists. From this experience, I can see exactly why. I'm thankful I dodged that bullet. Going to be buying from a reputable dealer, and storing my metals in a safety deposit box.