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bryano67

Bryan O.

Contributor Level

Total Points
80

1 Review by Bryan

890 Views
9/17/21

Charged twice with only receiving one conformation. Tried to stall me claiming they cant refund. Absolutely terrible customer service with disgraceful replays.

dariag2
Alexey U. – Zenhotels Rep

Dear Bryan,
Thank you for the message!
We are sorry for inconvenience.
Could you be so kind to provide the number of your reservation?
Also, you can contact us via complaints@zenhotels.com
We will be glad to investigate the described case.

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