Shortly after placing my order through Target and discovering BorderFree, a company I have not ever heard, was going to be in charge of the contents and delivery, I decided to look them up. Initially I was shocked by all of the negative reviews and at the same time concerned with my purchase. However, as it was already too late for me to opt out from my order, I decided I'd just wait and see for myself. Fortunately my experience was quite the opposite the majority these people had as I had a positive experience with BorderFree. They surrendered my package across the American/Canadian border in which from there I knew I was in good hands.
When the package arrived I found it was packaged in a stiff and safe manner. The only downfall of BorderFree is that internationally they take quite a while to process and send out your order. Also, their tracking service and ETA's are off by many days. If you're upset that they denied your order, grow up, stop complaining, and read their Consumer Terms & Conditions of Use as everything is clearly stated right then and there as to what to expect when trusting them with your content(s).
Overall I had a positive experience. But like I did myself, read their conditions beforehand and give them a try and very likely you'll have an average experience.