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Website is very easy to operate when ordering, great prices too.
Well above.
Second to none
Purchased a 100% viscose pile rug from Rugs Direct 5 months ago. Buyer beware these rugs cannot be cleaned. The care instructions on Rugs Direct nor the back of the rug say dry clean only. Who sells a rug that cannot be cleaned? Complete junk. Contacted their customer service and they were no help nor did they offer assistance. 100% viscose is a plant based material that isn't worth the paper it's printed on.
Tip for consumers:
Don't buy from Rugs Direct as they are knowingly selling uncleanable rugs
Products used:
Runner rug
Bryan F.'s review of Rugs Direct earned 2 Very Helpful votes
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