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After filing a complaint with the BBB, I received a call and voicemail from someone in the company saying that since I am such an A@@hole, they wouldn't be doing anything for me and they suggested that I should go *** myself. What a group of professionals!
I'm betting that when it goes to court that the judge is going to love hearing the voicemail. All because I had the nerve to demand that they honor the warranty.
I purchased a go kart from them. It arrived in a damaged crate. The crate had been impacted so hard that it bent the metal cage and forced the go kart back and broke the rear hold down. It bent part of the steering rack. After assembling the go kart (I am a retired mechanic) oil leaks from the bottom of the crankcase, and when you turn the fuel valve on fuel pours from the carb overflow hose and bowl vent. I contacted them and after promises to correct the issues, they simply stopped replying. I asked for contact information for whoever handles the warranty and was told to google it. I have a worthless piece of junk and they have nearly $2000 of my money. Avoid these thieves. Next step is the BBB and then on to court.
Tip for consumers:
Run run run! Spend your money elsewhere.
Products used:
None, it doesn't run
Bryan C.'s review of GoKartsUSA earned 2 Very Helpful votes
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I placed an order for a go kart for my grandson. Billed to me but shipped to my daughter's house....
Avoid this company at all costs. The phone staff is arrogant and the minute you press them on...
