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Bruno F.

Contributor Level

Total Points
82

1 Review by Bruno

  • Quadratec

2/25/16

I bought a part for my 2001 Jeep wrangler: rear window for the Rampage Frameless Trail Top. According to the pictures posted in the Quadratec website, that was mine and mine shows the Ramapage logo.

The part was $65 but they charged me $46 for shipping and handling... an excessive amount considering size and weight of the parcel. Anyway, it was my only choice.

The same day I received the part I realized it was not the right item. As of today, after 20+ messages with plenty of pictures (sometimes I had to send three of four times given the strict constraints on the mail size despite you requested tons of pictures) I have ended up without any solution except a very unacceptable "Unfortunately this is our policy as it was your decision to purchase the item and have it shipped. I apologize for the inconvenience - have a nice day!" because I complained about the excessive S&H cost they are not willing to justify nor to refund.

Buy at your own risk expecting parts that according to their low resolution pictures may be the ones you re looking for, sent to you at abusive S&H costs, with a really poor customer client service ending any discussion with unacceptable replies like the one I got.

Bruno Has Earned 2 Votes

Bruno F.'s review of Quadratec earned 2 Very Helpful votes

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