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bruno B.

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1 Review by bruno

Musikhaus Thomann e. K.

  • Musikhaus Thomann e. K.

“Terrible experience beware!”
4/12/21

Purchased a guitar 40 days ago, arrived in pristine package but with neck broken in two.No way to get money back since then, customer care always repeating the same story about UPS courier responsability but no way to get refund. Beware

Musikhaus Thomann e. K. product 1
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Thomann G. – Musikhaus Thomann e. K. Rep

Hello Bruno,
Thank you for your feedback. We’re sorry to hear that you are having problems with your purchase. We kindly ask you to email us on leitung.service@thomann.de with the details of your order, and we will get back to you on this.
Your Thomann Customer Care team.

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Bruno B.'s review of Musikhaus Thomann e. K. earned 6 Very Helpful votes

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