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Bruna S.

  • 1 Review
  • 6 Helpful Votes
  • 0 Thank Yous

Experience: Reference

Member since September 2016

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1 Review by Bruna

9/7/16

I was initially very pleased with MapMe. The maps were very functional and the ability of embedding them to a website was great. Until the day users start contacting me asking me saying they couldn't access the map and were getting a 404 error.

I went to my account and the map had disappeared. I had over 70 pins on the map and had spent a good amount of hours creating it and it was just gone with no warning and no notification.

I contact the costumer service support and the only thing they said was "it is possible that the map has been removed automatically from the system if it was not on a premium plan and did not abide by the free tier limitations."
I understand that, but not sending a notification beforehand so I could make other arrangements was pretty terrible.
I asked them if there was a possibility of recovering the data and they said no.

Definitely never using MapMe again.
They advertise it as a free service, but clearly do not respect their costumers.

Bruna Has Earned 6 Votes

Bruna S.'s review of MapMe earned 6 Very Helpful votes

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