Called them to ask if there was a inspection fee attached to the repair fee of if it was all included. I had the website confused with another more reputable repair facility and when I said, sorry I have you mixed up with another site the jacka$$ said "we charge WAY more than that" and hung up on me. Then they wouldn't answer the phone. Stay away from this company. States BBB rating of "A" but I can't see how that's possible when they run off potential customers with their bad attitude. Glad I didn't get mixed up with these losers.