bruce r.

I ordered the controller as a present, I had a red hex pattern and my brothers name on the handle of the controller. In check out it said 2-3 weeks for processing time, I messaged them after 2 weeks with no response from 2 messages I sent. 3 weeks pass I email them, being told itll be shipped by the end of the week. End of the week comes and my controller is still listed as *Customization begins*. I message them against and they said early next week. The controller was not shipped till the end of the 5th week. It gets here and it turns out, my brothers name isnt even on the controller, i double checked my order and it does say that i ordered it with a tag on the handle of the controller. I messaged them back pissed, its not been 3 days with no reply.