Bruce K.

I had searched for multiple pairs of some underwear I had bought when in Chile at the ErgoWear Headquarters and only found multiple pairs for purchase in my size at DealbyEthan. I had ordered 8 pairs but in the end they only had 4 pairs. After some slow communications back and forth first thru PayPal and then afterwards- They refunded me the monies for the 4 undelivered pairs. I found the customer service response time slow (but I think they are based in Australia) and it was sometimes hard to log back into the website and communications regarding shipping was not what I am used to so that is why I gave them a 4 (because I am a somewhat impatient person) but they came through in the end, did the right thing and I plan on shopping there again.