Bruce F.

On 08/13/2019 I ordered Weather Tec Floor Liners 1st. Row ~ 2nd row ~ and rear cargo liner from Carid for my wifes birthday. They were for a 2019 Jeep Grand Cherokee. When I received them and tried to put them in they did not fit and it was apparent that they were not for that specified vehicle they were not even close. I called Carid this morning 08/16/2019 and told them that I wanted to return them. The woman there told me that she had to verify that it was the wrong items. Meanwhile I'm trying to ease my wifes disappointment. I told her that it didn't matter ~ I knew they were wrong and just wanted a refund. She put me on hold and came back telling me that I would not get the shipping fees back and that they are going to charge me a return fee. The total of my purchase was $336.59 including tax and shipping The woman told me that I would be getting $290.44 back the cost of the goods was $299.85? My next efforts on this will be to the BBB ( Better Business Bureau! THEY ADVERTIZE "EASY RETURNS" Seems like easy score on my hard earned $$ to me. I work hard for what I have and I will not let these people take my hard earned money when I put faith in them and then get treated like this. Believe me this little scam they are pulling is going to cost them much more than the $46.15 they basically stole from me!