Bruce C.

DHL is a portal to Hades, a place where parcels, common sense and delivery service dies. I ordered merchandise from Europe, waived the mandatory signature requirement on the parcel and was told it would arrive Oct 15th. It didn't. It got stuck 45 minutes away and they want me to pick it up! I never agreed to that, the vendor never arranged for that…DHL did this all on their own. I'm not making a 90 minute round trip drive just because DHL can't manage to put the box on a truck. Oh…one of their customer service people promised delivery to me by Oct 20th and I even received an UPDATED DELIVERY email confirmation from them. Did it arrive? Oh no. It remains untouched in Santa Ana, CA and today I was told THEY COULD NOT DELIVER IT, I MUST PICK IT UP. Well guess what? I'm not doing that, I already paid for delivery. I'm filing a chargeback request for the merch, getting my money back and giving up on the order…I have more important things to do than appease a delivery courier that cannot deliver! Common sense is not common enough and DHL has apparently set the customer care bar so low you need a shovel to see it. Truly pathetic, they store freight rather than deliver it.

Attempted to give Grubhub a try this weekend and ordered repeatedly from different restaurants at different times, every single order was cancelled. Not one meal was delivered. Should be able to get food ordered between 4-6pm right? Pointless app.

They Don't care. DoorDash is long on automated apologies and short on driver oversight. Is it too difficult to CHECK the order before delivering it? I am constantly missing items and/or getting someone else's food instead of mine. The Dasher always says the same thing, "Call the restaurant-I trusted them."

Your job is simple! Check the order-deliver the order. The quality of the DoorDash service takes a nosedive every time they hire a negligent and uncaring Dasher. Even more upsetting is seeing the driver take twice as long getting to me with my meal, ignoring the freeway on-ramp right next to the restaurant and taking back roads while making other stops before delivering my meal. Enjoy your cold spicy chicken sandwich, fries and melted milkshake! They just don't care. And the names of the driver's are made of the stuff Matadors step in! Karen turned out to be a dude! Like I said, zero oversight. DoorDash has earned a poor rating by being as apathetic about the quality of their delivery service as their drivers are. Great idea for a business but this is the worst execution of a business plan I have seen. Automate everything including the apology, rake in the coin and ignore the obvious problems plaguing your company.

This was my last order they literally screw it up 50% of the time. Check the order-deliver the order, seems pretty simple right? Not for Dashers. Time to try the other guys. This review drafted after placing several dozen orders... probably close to 80 of em.

Originally I just assumed that I needed to provide more information about myself to improve the dismal score this site gave me but boy was I wrong. Despite have over 100 positive reviews online on multiple sites I'm still a scumbag on Mylife.com. I own multiple business with great reviews, have an exceptional FICO score, clean history but according to Mylife you should cross the street if you see me walking towards you. Completely bogus website, useless and you cannot trust anything on this site. My guess is the real bad guys score high on this site.

Verizon is the portal to telecommunications Hell. Our toll free business line has been on autopay since 2004, Verizon bought that phone service provider (MCI) recently and not only isn't able to maintain autopay, they cannot accept payments by phone either, I have tried for hours, their system is down. I attempted to register our business on their website, it too failed. They bought MCI without any plan to integrate customers, now my business line is disconnected and Verizon cannot fix it. Because of Covid, those calling our company's toll free line now will assume we have gone out of business because of an automated message stating the number you called cannot be reached. Not only is Verizon incapable of autopay or pay by phone, they said even if I sent a check for well over the balance they cannot guarantee the credit will be issued to our account. So I cannot even overpay to resolve the problem. There's a Gumpism applicable here.

The #1 priority for EVERY BUSINESS is to TAKE THE MONEY FROM WILLING CUSTOMERS EAGER TO PAY. Verizon is an epic fail and their under-trained staff appear to enjoy transferring you to dead end automated numbers with bad prompts, other departments who repeat what they cannot do and though nobody at Verizon can do anything to resolve the situation, they all thank me for choosing Verizon. Of course, I did not choose Verizon nor would I given the dismal absence of service forced upon our small company since they bought MCI. I even contacted other phone service providers hoping to transfer service to another company (like AT&T) with no luck. I'm trapped in Verizon Hell. My business is suffering because Verizon sucks so much it threatens to create a black hole that will destroy the planet. Never had a problem with our toll free phone line until Verizon took over…now our business phones are silent for the first time in over 17 years. I'm certain Lucifer is their CEO.

Purchased a pricey Diane von Furstenberg Black Wool Wrap Coat from Overstock (vendor is KOTORE). This long coat is ridiculously tight in the shoulders, you gotta order two sizes larger than shown. Got a return authorization and shipped it back to seller who still has not issued the credit. Quite frustrating! A month later they refuse to credit my account forcing me to submit a chargeback request with my card issuer. OVERSTOCK DOES NOT HAVE CONSUMER RECOURSE OR OVERSIGHT OVER THESE UNETHICAL VENDORS! Buy elsewhere or get screwed like we did.