They set their default option for shipping to be signing up for their yearly membership. I realized my mistake and immediately contacted customer service. According to the terms of their membership which I had no intent of signing up for, there are no refunds.
Stay away from this company. There are better options.
Hi Bruce,
We are sorry to hear of the disappointment you have encountered. But we can confirm a refund has now been issued on this service, should you need anything more then we can be contacted at social@zazzle.com.
Thank you,
Ryan