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I ordered two shirts that I needed in 3 days before an upcoming basketball tournament. I selected next day shipping thinking that they would come in a day or two. WRONG. Apparently next day shipping and handling only applies to AFTER the order has been fulfilled by their warehouse which could take 3-7 business days. So, no shirts for tournament and no refund on the shipping and handling fees because they claim they fulfilled their promise. FYI - The shipping and handling cost more than the shirts.
I will stick with Amazon in the future.
Brook W.'s review of Fanatics earned 6 Very Helpful votes
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Hello Brook, thank you for your feedback! I am very sorry that some of the items will not arrive in time for the tournament. Our number one concern is customer satisfaction. I have refunded you back the shipping to the method of payment used to make this purchase. Please allow two to seven business days to reflect on your financial statement. The products purchased were demand made items. It takes three business days in order for our warehouse to make the items and then ship them by the method chosen. The Women's Red New Mexico Lobos Team Strong Long Sleeve T-Shirt has shipped and should be delivered by end of business day today. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian