I have used hibid for what i collect as well as for my business. With every use for my personal use i always contact the auction house directly to find out their shipping costs. For the most part they are reasonable. Some have high fees but i figure that into my bidding. All items i have had shipped always arrived in as described condition. I have also enjoyed the fact that when i put items online it exposes them to a much larger audience. With some rare items hibid has gotten me over 5 times what they go for in my area. I love buying vintage rc cars from this site. What i will tell people is do your own research on what you are bidding on this is not Ebay meaning when sold it is as is where is. With no guarantees. Contact the seller if you have questions. I have found most times they respond and are happy to tell you about it. Also check the reviews of the auction house. I know if i tell people in good working order i stand behind it.