I've ordered from Asos before and did not have an issue, but I am not pleased with my recent/current experience with them. I placed an order earlier in the month for an upcoming wedding. Asos sent me an email with an expected date of delivery. The date came and went. I contacted Asos to inquire about my order. I was told that someone would get back to me within 48 hours, but it has been 3-4 days and I haven't heard nothing. Still waiting. I want the dresses, so I will try contacting them again, but this is terrible customer service. Someone should have definitely gotten in contact with me by now. This is probably the last time I deal with Asos.