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Brooke W.

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Total Points
84
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1

1 Review by Brooke

Mpix

  • Mpix

“Poor return policy”
8/13/16

I ordered a 24x36 print which was expensive. Upon receiving it, the picture quality was poor and very grainy. When I contacted customer service, they offered a refund but the return shipping would be at my expense. I have already spent a large amount of money for a bad print and it will cost me more to prove it by shipping it back on my dime. Poor job treating long time customers.

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  • 61.2K Views
Helpful  (4)
Thank you
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Matt S. – Mpix Rep

Brooke, I have forwarded this to our lead customer service agent.

Brooke Has Earned 4 Votes

Brooke W.'s review of Mpix earned 4 Very Helpful votes

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