Brooke P.

I was trying to put in a discount code and somehow I checked out through the shop app. I called customer service right after the order went through and they would not cancel it. I didn't realize how desperate this company is for money.

We ordered a washer and dryer on Oct 28 got the washer 2weeks later then got the dryer 2weeks after that. It took one month for the dryer. The dryer came with no legs. I called Shopmyexchange and they told me the only thing they could do is email the place that they ordered the dryer and have them send me the legs. They have no phone numbers to call this place. How do you not have a phone number?!? I have to wait 48 hrs for the email to even be seen and then wait for them to ship it. The "manager" that I spoke with was rude and lied about being the only manager working and that she had no one higher then her to talk to. I know this because I called back after talking to the manager to find out if what she said was true. Save yourself the time and hassle and purchase from somewhere else. The customer service department is a joke. No above and beyond here.