Zara has charged me $50 for a swimsuit that I NEVER PURCHASED. I brought it to the counter and when the cashier rang it up I decided I did not want it after she told me it was "ugly" and it was $50. She took it behind the counter but CHARGED ME $50. I have been in and out of the store 5 times wasting time and energy, called the customer service line AND emailed them only for them to tell me that theres nothing they can do. I am a loyal customer and have probably spent thousands of dollars in this store. At the VERY LEAST they can refund me the money. Won't be shopping here again and I'm going to tell all of my friends.