My first and worst experience with eBay was when I was selling a code for a skin (digital character costume) that was exclusive for a virtual game. I didn't read the enormous sales agreement and once I had a buyer, I sent them the code to their email address immediately. Little did I now that in the sales agreement, the buyer had so and so days to request a refund and so they did! They received the code and took back their money fraudulently. I forwarded this information soon after in a report to eBay. What did they do? They absolutely ignored my concerns and charged me $14 for the posting, which I paid. I wish I didn't, because I made postings shortly after that didn't sell and then they charged me an addition $17, though I made no profit. This time I refused to pay and now they've deleted my account. I hope the karma they receive is suitable to their sociopathic nature as a company.