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broken p.

Contributor Level

Total Points
80

1 Review by broken

  • Hotelogix

10/11/17

I can say nothing positive! The entire system needs to be reworked! Its not easy to use. The lack of manuverarbility is horrible! Cant check guests in! Cant add charges, you cant do anything with this system. Total and completely worthless. If your shopping for hotel software shop elsewhere. Its not worth it. The headache, the lack of training, which is done on skype or zoom, no local no hands on nothing. The system looses reservations, double books, overbooks, and is not designed for a larger hotel system! The lack of communication skills, is beyond awful!. You have no ability to verify stay overs vs checkouts. You have a hundred popups to get to one screen. Did i mention the horror with groups. You cant check in multiples on the group, without freezing the system. You cant operate more than one computer at a time with the same system. And to top it all off, in a very vunerable system, if you have one pissed off employee, they can log in from home and wipe out the entire system, with a couple of clicks. This is the worst system I have ever seen! Look elsewhere, where you can get the hands on support your business needs! Don't waste time or money on a system that can not perform!.

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