I WAS AN EBAY CUSTOMER FOR OVER FOUR YEARS. I HAD AN ISSUE WITH WINNING A BID THEY TOLD ME THE INDIVIDUAL BEFORE ME WON THE ITEM AND I HAD THE SAME MAX PRICE. THEY EXPLAIN TO ME IT WAS THEIR FAULT BUT COULD NO COMPENSATE ME IN ANY MATTER AT ALL. WOW I GUESS THEIR CUSTOMERS ARE IMPORTANT HUH...