Briyah J.

I'm so disappointed with this company. I've ordered from them before and had no issues, but when it comes to doing returns and exchanges, this is where they have the worst service I've ever encountered. The way they handle returns is VERY extra - they had me email photos of a wig I no longer wanted and never wore and they had to send me a return authorization number, which had to be used within 10 days of receiving the number. With a busy lifestyle, this was just very impractical and inconsiderate, especially since they're taking their sweet time to get me my exchange. I've called 3 different numbers associated with the company, including the one they emailed me directly to do the exchange, and there is never anyone working! What kind of business is this? I will never order from them again