Thumbnail of user brittneyc8

Brittney C.

Contributor Level

Total Points
81

1 Review by Brittney

  • SearsOutlet

2/1/17

We purcbased a couch from the portage, mi store for $500. The gentlemanhas asked if I inspected the couch and informed him I inspected it the best I could. Unfortunately i wasn't able to inspect inside or behind the couch. When my husband went to pick up the couch he was not informed of any damage, when the couch was brought in to my living room, I noticed there was something pushing against the back fabric. A main support was damaged. I had called the store and they informed me that due to the couch being sold as is and us not buying an additional warranty, there was nothing they could do. I took it upon myself to open the bottom of the couch in attempts to repaair it and discovered the thing was put together like crap!. The "main supports" look like they were just snapped in half to fit the spot instead of cut appropriately. Unfortunately basically the whole thing is unusable. A complete waste of $500

Brittney Has Earned 1 Vote

Brittney C.'s review of SearsOutlet earned a Very Helpful vote

Brittney hasn’t received any thanks yous.

Brittney doesn’t have any fans yet.

Brittney isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user simshindom
12/24/22

I will never again use Sears to order an appliance. I should have done better research before...

Thumbnail of user joanns242
2/27/21

Purchased GE Refrigerator 5. 18. 17 w/5 yr warranty. Several resolved past service calls - good....