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Britt b.

Contributor Level

Total Points
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1

1 Review by Britt

FreeTaxUSA

  • FreeTaxUSA

“Keeps denying my card payment”
4/13/17

I'm trying to pay for the service and it's denied multiple cards from different banks. It then tells me I can pay to upgrade for better support?! Why can't you just work the first time? I just want to pay to file my taxes and be done with it.

  • Comments (0)
  • 151K Views
Helpful  (2)
Thank you
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Sam S. – FreeTaxUSA Rep

Hi Britt, thanks for writing. One of our customer support representatives would be happy to help resolve your payment issue. You can contact them by sending an email to Support@FreeTaxUSA.com or by clicking on the "Contact Support" link while logged into your account. Our customer support services are free so there's no need to pay anything or upgrade.

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