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Brittany T.

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1 Review by Brittany

Groupon

  • Groupon

“Totally screwed”
9/2/17

First of all, I never do these types of reviews but this one is a need be situation! I redeemed a waterfall repelling Groupon back in March, booking it for August. Last minute (after we drove 3 1/2 hours to go up and actually do the rappelling) they canceled the trip. The company stated there would be no problem getting a refund through Groupon since they had to cancel and we unable to reschedule our booking with them. Since, I've contacted Groupon explaining the issue and they are stating there are NO refunds. I'm extremely disappointed in their customer service! Buyer beware!

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