Just got my order after waiting two months to the day! I tried contacting customer service about five or six times just to get an order status. Either I was on hold for over an hour with no luck (just ended up hanging up) or they changed the status of my online service request to 'resolved' even though I never heard from anyone. Now that I finally got my order, there's two items missing. I contacted customer service again, but something tells me I'm not going to hear back from them.