I reserved a hotel for 3 nights on hotwire.com. I got to the hotel and check in, sat in my room for about an hour or so and found roaches and bed bugs. The hotel refuses to give me a refund. Hotwire didnt take any payment from me so they cant give me a refund. But they are representing Home 1 extended stay Memphis, which is basically a motel for prostitutes and drug dealers. With police presence most of the night. They are not compensating me for anything. They make these rooms look much nicer online than they actually are. The best room in this hotel is the lobby.