I thought that I was getting a great deal booking through this site... apparently when checking into the hotel the confirmation this company sends you doesn't advise the hotel that you pre-paid so when I checked out of the hotel I got billed again. So trying to be in contact with anyone from this site you can't get anyone on the phone to talk to... Trying to resolve this issue is such a pain. They tell you to go to the site and sign in etc. I did all this over and over. Emailed them over and over and all you get is an auto response that doesn't tell you anything at all.
I WILL NEVER EVER AGAIN USE THIS SITE FOR BOOKING ANY TRIPS, FLIGHTS, ETC...
I RECOMMEND EVERYONE TO STAY CLEAR OF THIS SITE