I got my ring at noon today, I did paperwork at work all afternoon and I noticed when I got home there was a stone missing already! That is bad. It didn't even last 24 hours. I won't order anything else from this place.
Hi, we are extremely sorry to make you feel disappointed with our product. Could you please offer us your order number or the name/email you used to place the order? So we can find your order and assist you better. We have an extremely rigorous quality control process but sometimes a few defective products may sometimes fall through the cracks. We offer 30 Days Return & Exchange Policy https://www.jeulia.com/30-day-return-policy.html and One Year Warranty Policy https://www.jeulia.com/one-year-warranty.html. Please contact us at service@jeulia.com for help.
Bri Has Earned 2 Votes
Bri L.'s review of Jeulia earned 2 Very Helpful votes
Hi, we are extremely sorry to make you feel disappointed with our product. Could you please offer us your order number or the name/email you used to place the order? So we can find your order and assist you better. We have an extremely rigorous quality control process but sometimes a few defective products may sometimes fall through the cracks. We offer 30 Days Return & Exchange Policy https://www.jeulia.com/30-day-return-policy.html and One Year Warranty Policy https://www.jeulia.com/one-year-warranty.html. Please contact us at service@jeulia.com for help.