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Bri H.

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1 Review by Bri

Velvet Caviar

  • Velvet Caviar

“Terrible customer service”
11/21/19

I returned a case and they claim they never received it. Now I have no refund and no case plus I had to pay extra to ship it back to them. Customer service is absolutely terrible.

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Emily S. – Velvet Caviar Rep

Hello Bri, we are sorry to hear that. We are happy to look into your returned order if you email us with the order number and tracking information from USPS. Our Return Policy can be found on our website detailing all return information.

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