I bought prescription glasses two times, first time they didn't fit right and the lens fell out and I took them to my eye doctor and he showed me that the lens was not put in right, you could take a business card and put it threw the top of where the lens was. Second pair prescription was total off, returned them for a refund, got the refund. Just a heads up customer service not good and return policy 14 days. I was trying to safe a buck. Going back to my eye doctor and get a good pair of glasses. I did get cool pair of non prescription glasses look great but don't fit good. Arms are stretched out, that is how they came. Took them to the eye doctor to get them fix, couldn't fix them. Done with this business.
Dear Brigette,
Unfortunately you did not leave an order number so we are unable to comment on the specifics of your order with us. The fit will mainly depend on the frame size you selected and we show that information on the frame webpage. The frames can also be adjusted once received as we can send you a video tutorial for that. We offer a 14 day 'no questions asked' return period and we note that you took advantage of it for a refund. Please note that we serve thousands of satisfied customers each month and if you need any more assistance we are available to you 24/7.
Yours,
GlassesUSA