Recently contacted this company about the possibility of viewing one of their properties in Europe and was called back by an agent within 20 minutes. I gave them the ID number and they went about making contact with the vendor to make sure the property was still for sale.
They came back to me the same day to confirm it was and asked me to provide some ID to book in an inspection trip ( i guess this was to show i was indeed serious and not wasting anyones time)
My wife and i travelled to the property last week done the viewing and made an offer on site as it was just what we were after. This company put us in touch with reputable notarys and legal teams in the town we wanted to buy in. Deposits have been paid and paper work is almost finalized and we will get getting the keys in January 2020.
They provided us with a very professional service each step of the way.