I ordered a T-shirt from custom ink and it got returned to the sender due to an address change. They graciously sent me a new one and the same problem happened. I finally went to the post office and they said the change of address never got processed through their computer system so after they finally changed it I called custom ink again and they sent me a third one! They gave me no hassle at all and were so nice about sending me a new one. They even said they would get it to me before Christmas so they could make sure someone would get their gift! Thank you so much Custom Ink! I will reccomend you to anyone!