Bridget R.

I ordered 2 wallet cases for my Galaxy s6, both of which have already broken and I haven't even had them a week. The first one the rivet for the wrist strap came out after two days use. So I put my phone in the other case as well as my drivers license and debit card. After using my card at the store I go to put it back in the slot and my card tore through the seam of the case. I will not be ordering from Cellular Outfitters again. It was waste of my money. Don't even get me started on the ridiculous amount I had to pay for shipping.

Update:
Customer service at Redbubble sent me an email after my review was posted. Which was no help at all. They refunded my shipping cost and then didn't do anything to help me find my package. So, I got in touch with USPS and they found my package and delivered it to me at 7:45 a.m. on Christmas Eve. At least the USPS understood the importance of this package. I can't say that for RedBubble though.

Original post:
Placed an order for my daughter for her birthday. Was told it would be here December 19 - December 21, which would be just in time for my daughter's birthday on December 22. It was shipped on the 15th. Well, it has been stuck in Georgia since the 17th. I emailed UPS mail innovations to find out what is going on and received a response that the shipper has to contact them so they can open an investigation. So, I contact customer support and was told that they won't do anything until the 29th. Well that's all fine and dandy except my daughter's birthday is the 22nd. All I want them to do is call UPS and get the ball rolling.

So I email customer support asking why the 29th and get the exact same reply as when I first contacted them. Is it really so hard for them to get in touch with UPS and find out what is going on with my package?

This is my first purchase with redbubble and like many others, I wish I had researched redbubble before I placed my order.