Bridget K.

I ordered a dual shower head from OpenSky, product was damaged. I returned the damaged product with their return label, the USPS has advised that the address is not valid. Trying to get answers from this company is like being in a mirrored corn maze. Please do not order from this company. Below is the email from USPS, minus my name and complete tracking information.

Hello,

Thank you for using USPS.com.
This is a post-only message. Please do not respond.

Has requested that you receive a USPS Tracking® update, as shown below.

USPS Tracking® e-mail update information provided by the U.S. Postal Service.

Tracking Number: **************

Service Type: Return Service________________________________________
Shipment Activity Location Date & Time With Partner________________________________________
Undeliverable as Addressed BROOKLYN, NY ******* July 17,2017 10:32 am
Arrived at Unit BROOKLYN, NY ******* July 17,2017 9:36 am
Arrived at USPS Regional Facility LOS ANGELES CA NETWORK DISTRIBUTION CENTER July 13,2017 9:55 am
Accepted at USPS Origin Facility SUISUN CITY, CA ******* July 13,2017 8:40 am
Pre-Shipment Info Sent to USPS, USPS Awaiting Item July 10,2017________________________________________

Reminder: USPS Tracking® by email

Date of email request: July 12,2017

7/25/2k17 Update:

OpenSky has honored their word and refunded my purchase price in full on July 21,2k17. It PAYS to post an honest review on sitejabber!

7/19/2k17 Update:
Hi OpenSky,

Thank you for a clear response, but as of this moment, my account that was used for this purchase is not reflecting a credit. I will wait 24 hours and recheck my account for the refund and update the post accordingly.