I ordered 9 makeup palettes from this company on September 4th, 2020. I paid the extra $12.95 for FedEx 2 day shipping. We have a wedding to attend on the 14th so I figured it was plenty of time for arrival. Needless to say, today is the 14th and still nothing. I had a tracking number sent to me and it said the package would be delivered on the 8th. When it didn't show up I called fedex and they told me that the products have not left even left BH cosmetics yet. WHAT? I called BH cosmetics and they verified the order wasn't shipped yet and they didn't know why. They said they would return the fedex shipping fee, but still to this day I haven't even gotten that back. The wedding is tomorrow morning and no makeup from them. From now on I will be using Morphe and never this company again.