I guess it depends on who you choose. We used EZ Moving in Sacramento CA and their guys, Charlie and Noel, were on time, totally professional and really hard working. When I made the reservation the office was helpful and courteous. They called the night before to make sure we still needed them. We couldn't have had a better experience. Thanks to MovingHelp, EZ Moving and Charlie and Noel for making a stressful situation (moving) just a bit easier. I wouldn't hesitate to use MovingHelp again.