Thumbnail of user bricef10

Brice F.

Contributor Level

Total Points
86

1 Review by Brice

  • Gearbest

2/13/20

$2000 LOST! YOUR CUSTOMER SERVICE IS A SHAME!
Still no refund after ordering my projector that you promised to refund after complaining online. Since I wrote that review, I had one reply from your customer service from an actual person and then only had automatic replies.
The product was NEVER received neither was the refund on my bank account!
How can Xiaomi work with you! Looking at all the bad reviews, YOUR WEBSITE IS A SCAM!

Thumbnail of user lilyl19
Lily L. – Gearbest Rep

Dear Brice,

Thank you for your comment.

Gearbest items have varying processing times based on their warehouse location and stock availability. Please note that each item has its warehouse option and dispatch time displayed clearly on the web page.

The total time it will take to receive your order will be the dispatch time plus the shipping time.
Sorry that this order number is incorrect, we could not find your order according to it.
Please offer us your order number or you can submit a ticket to our support center and write the subject as "complaint from Sitejabber.com".

Many thanks,

Gearbest Customer Service Center

Brice Has Earned 6 Votes

Brice F.'s review of Gearbest earned 6 Very Helpful votes

Brice hasn’t received any thanks yous.

Brice doesn’t have any fans yet.

Brice isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user vmalaka2
Vern M. reviewed Gearbest
12/3/23

I ordered items from gearbest in the past several years ago and did receive them but more...

Thumbnail of user samsons25
6/2/23

I will be at the house at you are not going to be in the office tomorrow to see how far I I am...