Brian Z.

I'd be a happy camper. I was seriously paying 43$ a pound for Kona years back. My friend slapped me silly. I researched for weeks until I pulled the plug and chose coffeebeandirect.
Now on a scale from 1-10 giving my Kona let's say an 8. Not just the taste, but I'd actually sit and write down how I felt in a 30 min period.
If I felt like actually getting on the phone or engaging in a conversation with my GF. It was a great coffee. So I give coffeebeandirect a 7.9. Where as I'd give Starbucks a 2. I'd just hang up on her or not even think of her or no motivation for much else after stoolbucks.
That being said. Omg. I had a problem with orders twice with coffeebeandirect. That were simple mistakes. They made it Right and then some without me having to open my mouth.
I am in awe with customer service!
For anyone out here that I've read saying anything different. I shrug my shoulders and say. Nope, that's not my experience what so ever. It's not in their nature.
I've purchased a nice Electra micro casa. I've had coffee tasting gatherings looking at the creme, the flow, how long the creme lasted, the taste as well as. Do you all feel like chatting with your companions within half an hour test as well :)
Not the jittery feeling that cheap beans give or coffee shop beans. Oh, for a time I went to illy roasted beans. Illy has not even come close to quality of coffeebeandirect according to my studies. Not even close.
So, I thank coffee bean direct for a well done, well ran business.