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Brian W.

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Experience: Home & Garden

Member since February 2020

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1 Review by Brian

2/16/20
I order a love and recliner kept getting same email from Coleman and after 2 months I canceled order .and they charged me a $230 .00 restocking fee.big ripoff. Buyer be ware.
bradk6
Brad K. – Coleman Furniture Rep
Hi Brian,

We are sorry to hear that you are no longer interested in receiving your recliner and loveseat which already arrived at the local delivery company and is ready for delivery.

Per our terms and conditions, orders may be canceled without incurring any restocking fees as log as the order hasn't shipped out from the manufacturer. However, after shipment, the manufacturer's 15% restocking fee applies to all returns.

If there's anything further we can assist you with, please let us know.

The Coleman Furniture team
bradk6
Brad K. – Coleman Furniture Rep
Hi Brian,

We are sorry to hear that you are no longer interested in receiving your recliner and loveseat which already arrived at the local delivery company and is ready for delivery.

Per our terms and conditions, orders may be canceled without incurring any restocking fees as log as the order hasn't shipped out from the manufacturer. However, after shipment, the manufacturer's 15% restocking fee applies to all returns.

If there's anything further we can assist you with, please let us know.

The Coleman Furniture team

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