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Brian W.

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1 Review by Brian

SeatGeek

  • SeatGeek

“Need to update your arena seating on the site”
12/9/17
Verified purchase

Thought we were sitting front row and werent even close. You need to get your seating chart updated. I understand if you cant sell those tickets but I wouldve paid $15 less for the row behind me. Not cool stealing peoples money.

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Thank you
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SeatGeek T. – SeatGeek Rep

Hi Brian, thanks for bringing this issue to our attention, and we're sorry about this! We do see that you'd purchased tickets in Row A, and our site doesn't account for rows AA-HH in two of the section of this venue.

We've sent that issue over our mapping team to get corrected, and in the meantime a member of our support team will be reaching out to you to make sure you're compensated for this.

SeatGeek CX Team
Email: hi@seatgeek.com
Phone: 1-888-506-4101

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