Ordered an Alzheimer clock for my mum in law to help her remember the time, day and date in large letters from a seller called sweetsummer_r and the contact Emily'. Paid the money through ebay and was given a delivery date. I was informed the clock was despatched it did not arrive. Complained and was told delivery in four days. It did not arrive. Company offered £3.00 refund asking if I could wait. I have asked for a full refund. Am waiting. I would not advise any one to use this company which is apparently based in Liverpool. I believe they are a scam so use them at your own risk. You have been warned! Please note the company is not Ebay they use ebay.
Dear Customer,
We sincerely apologize for the inconvenience.
The supervisor of customer service created one ticket for you. Please contact her in this ticket and she'll definitely solve the problem. Please log in your account on a computer (not mobile). You can find your ticket here: https://www.miniinthebox.com/index.php?main_page=ticket_after_detail&id=13267336
Sincerely,
MiniInTheBox Customer Service