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Brian T.

Contributor Level

Total Points
80

1 Review by Brian

  • Getaroom

7/19/16

Booked a room in Fort Lauderdale 7/15-7/19 a month and a half previously. Getaroom.com charged me $392 through Kyak. I check out today and see on the receipt from Hampton inn that they only charged $330 for the stay when I asked the desk clerk about the difference she said it would be refunded to the third party who made the reservation and they should credit it back to me. I called getaroom.com and they were like no it was higher when you booked and we can't help that it is lower now. I asked about a credit and she said that there would be none as they had to pay the $392 but Hampton inn says it will go back to them. So shame on Kayak for even using a rip off company such as this I'm basically out $60!

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